Supervisor / Team Leader of DACH Sales Support team

Last update: 17. 06. 2022 | Prague | Praha | Full-time



SECTOR

Administration

Trade

Customer service

BENEFITS

Option for Remote Work

Meal vouchers

Canteen

Extra vacation

Flexible Schedule

Transportation

Indefinite term contract

Superior Medical Care

CONSULTANT

Ľubomíra Rybošová

[email protected]

Supervisor / Team Leader of DACH Sales Support team

Our client, a successful manufacturer of medical devices, is looking for a Team Leader of Sales Support team.  

Mantioned Sales Support team provides administrative support to Sales department from DACH region. 

JOB DESCRIPTION

  • Leadership of DACH Sales Support team (6 people) 
  • Qualification and continuous development of team by coordinating and organizing on-the-job learning opportunities and trainings 
  • Responsibility for daily operations of the Sales Support delivery 
  • Ensuring fulfillment of SLAs by conducting regular performance reviews and analyses 
  • Operational responsibility for sales order processing, open order monitoring, invoice management, returns management, etc. 
  • Project leadership and/or support for initiatives to improve service levels as well as setup and process efficiency 
  • Manage team and key stakeholder collaboration across the EMEA organization 
  • Reporting to supervisor 

CANDIDATE PROFILE

  • Min. 3-year relevant experience (in Sales Support, Back Office or similar field) with leadership responsibility 
  • Fluent English and German
  • Knowledge of MS Office, SAP – advantage, not necessity
  • Responsibility, reliability, comunication skills

WE OFFER

  • Working for well-known, successful company 
  • Full time job with contract for an indefinite period 
  • Great salary + annual bonus 
  • Start ASAP or up to your possibilities 
  • Flexible working hours, regular home office 
  • 25 days of vacation 
  • Public transport allowance 
  • Company’s canteen 
  • Meal allowance 
  • Special health care program 
  • Office in Prague 6 

Ľubomíra Rybošová
[email protected]