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Customer Care Specialist with English in Brno – Czech Republic

Job type: Full-time,
Sector: Administration, IT System and HW administration, Customer service,
Region: South Moravian Region,
City: Brno
Hiring:Men and Women

Are you interested in building your business and technical knowledge and enhance your communication skills? This could be the right opportunity for you! We are looking for a Customer Care Specialist with English, who will be helping with the services, policy, process, and procedures including technology navigational support. If you have fluent level of English, you can get a great career opportunity to work in the largest provider of mobile telephones services!

JOB DESCRIPTION

 

What is the job about? 

  • receive calls from customers who need your help
  • provide support to them by phone or chat in English
  • provide them with information regarding the products of the company, billing or technical support

CANDIDATE PROFILE

What do we require? 

  • Proficient in English (B2-C1 level at least)
  • An avid interest in technology or telecommunication is appreciated
  • Flexibility and readiness to work on shifts (including night shifts)

WE OFFER

And what we offer?

  • Basic salary 27.550 – 35.000 CZK + 50% extra during night and weekend shifts
  • An additional week of vacation
  • Pension insurance contribution
  • Meal tickets
  • Sick days 
  • Further training and development
  • A contract for an indefinite period 
  • Ultramodern and multi-cultural work environment, brand new spaces 
  • Salary and bonuses above market
  • Three weeks of training 

Please note, that this position requires relocation to Brno (Czech republic) and a work permit for Czech republic is mandatory.

If you are interested in this position do not hesitate to send me your CV on gabriela.koderova@manpower.cz and we can talk it over!

CONTACT

Gabriela Koděrová
gabriela.koderova@manpower.cz
+420 725 806 226