IT Support Specialist – fresh graduates are welcome!

Last update: 13. 05. 2024 | Prague | Praha | Full-time


SECTOR

Infrastructure

IT System and HW administration

Customer service

BENEFITS

Meal vouchers

Sick Days

Extra vacation

Suitable for

Graduates

CONSULTANT
Michaela Kotýnková

Michaela Kotýnková

[email protected]

+420 725 597 101

IT Support Specialist – fresh graduates are welcome!

Famous and world-known japanese multinational corporate with headquarter in Tokyo – The company is active in a range of industries, including digital systems, power and renewable energy solutions, railway systems, healthcare products, and financial systems – and we are actively hiring – for the role of IT Support Specialist L1 – the role is for a fresh graduates or candidates with a starting experience from IT industry.

 

JOB DESCRIPTION

  • Responsible for troubleshooting IT related issues that require physical attention
  • Deliver computers in a ‘ready to use’ state to IT users
  • Perform regular inventory checks for relevant hardware
  • Manage logistics by using local logistic providers to ship and move devices across locations
  • Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support
  • Host and support third party technicians
  • Regular checks of computer rooms including temperature, air conditioning, cabling and general functionality
  • Follow given OSS governance (participate in meetings, follow escalation path, etc.)

CANDIDATE PROFILE

  • Analytical and communication skills 
  • Problem solving and troubleshooting skills
  • Incident responding skills
  • Learning agility
  • Testing
  • Customer focus, very good English (use on a daily basis)

Tools – Service Now, MS Office 365, Windows, iOS, Asset management tools

WE OFFER

  • During your work with us, we will train you and provide you with Sigma or ITIL certification
  • Fulltime employment, long-term cooperation
  • Career traning and development
  • English using on a daily basis
  • Nice payment conditions + benefits
  • Location Prague or Brno (office work is required – onsite)
  • Working time from Monday – Friday – 8.00 – 16.00 h. (no extra shifts or emergency calls)
  • Only for EU citizens or candidates with free entrance to the Czech labor market

BENEFITS

Meal vouchers | Sick Days | Extra vacation

Michaela Kotýnková
[email protected]
+420 725 597 101

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