Be part of a five-star hotel front office!

Do you want to become a part of a multinational team in the heart of Prague?

Would you like to be in the first touch with hotel guests?

One of the world´s best hotel brands expands its team with Assistant Front Office Manager & Front Office Agent.

If you have a previous experience in the same role in a luxury environment and have an outstanding personality you are the one we are looking for!

JOB DESCRIPTION

What would your tasks be?

ensure an excellent customer experience for all guests 24/7
deliver the highest level of service and care
handle all arrivals and departures in an efficient manner
collect guest preferences to ensure guest‘s comfort and update data in the system properly
monitor General and VIP Room Allocations
assist in the smooth flow of the guest’s journey

CANDIDATE PROFILE

WE OFFER

Because our employees always give a little more than everyone else, we also like to give something back:

Relocation bonus in the amount 2 500 CZK for all new colleagues relocating from abroad
Free accommodation – all new colleagues relocating from abroad will be offered 2 months
Public transportation – the hotel will contribute 50% of the amount
MultiSport Card – because we want you to be healthy
„My Day“ – five days off per year
Meal at hotel´s canteen – every colleague is entitled to have a meal for every shift
Birthday lunch – all colleagues celebrating a birthday in a particular month will receive an official invitation from HR
Guest Experience Program – new colleagues can spend a free night in a hotel during the first year of employment
Uniform and work footwear – hotel contribution
Training and development – hotel focuses on further training and development of its employees, so you feel confident and supported doing the job