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Use your French and help customers! Urgent!

Job type: Full-time,
Sector: Administration, Customer service,
Region: Prague,
City: Praha
Hiring:Men and Women

We are looking for candidates who would support our clients from major European Airlines. We provide them expert services from A-Z in the passenger’s journey – from booking of air tickets to after-flight customer services, including loyalty programs.

If you are good with people, have good French and English this is the perfect opportunity for you!

JOB DESCRIPTION

· Assisting customers with various procedures related to bookings

· Ensuring that passengers have perfect pre-flight service and after-flight care

· Providing additional information regarding compensations, additional services, and similar

· Maintain positive relationships with customers as well as co-workers and supervisors

· Maintaining the booking and other related systems

CANDIDATE PROFILE

· Fluency in French and English language

· Previous customer service or airline related work experience is a plus, but not a must

· Excellent communication skills, high-quality service orientation also professional and positive attitude

· At least basic proficiency in MS Office

WE OFFER

· Travel fund: up to 12 000 CZK per year to spend on airplane tickets for you and your family

· Leisure time: up to 6 000 CZK per year to spend on sports activities/relaxing time/language courses

· Meal tickets in the value of 130 CZK per working day

· Discounted air tickets with Air France

· 3 extra free days off – together 23 days

· Private medical support ulekare.cz for you and your relatives

· Full training program

· Modern offices in the center of Prague

· Home office possibility

 

If you find this position interesting, do not hesitate and contact me with the contact button below!

CONTACT

Jan Klenka
jan.klenka@manpower.cz
+420 703 865 327