Customer Service Representative with Italian

Last update: 03. 02. 2025 | Prague | Praha | Full-time


SECTOR

Customer service

BENEFITS

Meal vouchers

Wage bonuses

Extra vacation

CONSULTANT

Lucie Hlaváčková

[email protected]

+420725807246

Customer Service Representative with Italian

We are searching for a dedicated and skilled team member for the position in B2B customer service for our client, a world market leader in the oil and gas industry. If you are ready to become a reliable point of contact for English and Italian speaking customers and suppliers, apply now. 

JOB DESCRIPTION

  • Making sure your assigned customers and suppliers are given a great customer experience 
  • Communicating with customers and suppliers over the phone and by email regarding orders, invoices and payment completion  
  • Making sure order management, invoicing and system support issues are worked on in a timely manner 
  • Following up on customer and supplier issues and investigating the root cause. 
  • Communicating with Sales and other functions regarding potential financial issues 
  • Monitoring and maintaining KPIs regarding customer service processes 

CANDIDATE PROFILE

  • A completed bachelor or master’s degree 
  • At least 1 year experience in B2B customer service, logistics or order management 
  • Fluency in English and Italian is essential
  • Great communication skills and customer focus 
  • Good time management and team spirit 

WE OFFER

  • Onsite work in a multinational team for a global company 
  • Competitive salary  
  • 120 CZK meal vouchers fully compensated by the company 
  • 5 weeks of holidays 
  • Annual bonus paid out in your January salary  
  • Recognition award in the form of Flexi Pass vouchers 
  • Possibility to get a MultiSport card  
  • Covering the first 2 days of sickness with 100% of the salary  
  • „Floating holidays“ – fully paid days off as a compensation for a public holiday during the weekend  

GET IN TOUCH WITH US

We are looking forward to your CV in English.

BENEFITS

Meal vouchers | Wage bonuses | Extra vacation

Lucie Hlaváčková
[email protected]
+420725807246

Are you interested in the position – Customer Service Representative with Italian

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Accordingly, I acknowledge the following:

  • my personal data will be processed by company ManpowerGroup s.r.o. (hereinafter the “Controller”) in full compliance with all legal regulations, in the manner and scope delineated in the Personal Data Processing Notice, and
  • in case I need more information on the processing of my personal data or wish to exercise my rights, I can contact the Controller using the contact details specified in the Personal Data Processing Notice or on [email protected].

Beyond the framework of the above statement, I have decided as follows, whereas I am fully aware that I can change this decision at any time:

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