Technical Support Engineer (Fresh Graduates Welcome)

Are you passionate about solving technical problems and providing excellent customer service? Join our client’s team as a Technical Support Engineer!

WHAT YOU WILL DO

• Provide technical support to customers via Chat, Phone, Webforms, and ServiceNow (SNOW)
• Troubleshoot and resolve issues using SQL and Java
• Manage multiple support cases and keep customers informed
• Collaborate with global teams to ensure exceptional customer service

WHAT WE EXPECT FROM YOU

• English at a professional, communicative level is a must
• Hands-on experience with SQL and Java (academic or professional)
• Strong communication, problem-solving, and troubleshooting skills
• Customer-focused, adaptable to various tasks (phone, chat, technical cases), and comfortable handling requests over the phone
• Experience in support, software development, or IT is a plus
• Additional European language is a plus

WHAT YOU CAN LOOK FORWARD TO

• Hybrid work model
• 5 weeks of vacation
• 12 sick days
• Meal vouchers, Multisport card, Cafeteria
• Annual bonus
• 1-year contract with the possibility of extension

GET IN TOUCH WITH US

If you are interested in this position and would like to know more about it, please send us your CV in English and we will contact you. 

Kamila Čučvarová
[email protected]
+420773769177